Contact and support

Say hello

Stuck, found something that isn't right, or have an idea? A real person reads every email.

Email us

[email protected]

We usually reply within two working days (UK time).

Guides

Step-by-step help for boards, hearts, prizes, sharing and children.

Read the guides

Billing questions

Paying, cancelling and what happens if you go back to Free.

Plans and FAQ

Privacy and your data

Children's accounts, exporting your data and deleting your account.

Privacy guide

When you email, it helps to tell us

Which device you're on (for example iPhone, Android phone or a laptop browser)
What you were doing and what happened
A screenshot, if you can. Please don't send passwords or PINs.

In the app, Settings and then Help has a short guide and this address too.

Ready for a home that runs a bit more smoothly?

Kitty Board is getting ready for launch on the web, the App Store and Google Play. Join the waitlist and we'll tell you the moment it opens. Want a peek first? The preview is open now.

Try the preview

Download on theApp StoreComing soon Get it onGoogle PlayComing soon Use it in yourBrowserComing soon